Privacy Policy
Last updated: April 15, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, make a booking, purchase tickets, or otherwise interact with our platform. This includes your name, email address, phone number, business name, and payment information processed securely through Stripe.
2. How We Use Your Information
We use the information we collect to:
- Process booth bookings and ticket purchases
- Send transactional emails and notifications about shows you've booked or applied to
- Connect vendors and coordinators through our messaging system
- Improve the platform and analyze usage patterns
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information. We may share your information with:
- Event coordinators – when you apply for or book a booth at their show
- Stripe – for secure payment processing
- SendGrid – for email delivery
- Law enforcement or regulatory authorities when required by law
4. Data Retention
We retain your account data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.
5. Cookies and Analytics
We use cookies and similar technologies to track usage of our platform for analytics and to maintain your session. You can disable cookies in your browser settings, though this may affect platform functionality.
6. Security
We take reasonable measures to protect your information. Payment data is handled exclusively by Stripe and is never stored on our servers.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at the email below.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at: support@hobbyhubshows.com